Unified Incident Reporting and Review for Behavioral Health Programs

## The problemIncident reporting in many public health programs lives across three tools: a forms platform for submission, a list app for tracking, and a separate analytics export for leadership reporting. Staff toggle between systems, reviewers chase the latest version, and leaders wait days for a lagging report — which means real-time intervention is impossible.## What this app doesA single end-to-end incident workflow inside the analytics platform. Program staff submit an incident through a simple public-facing form and receive a confirmation reference. County reviewers see new submissions in a status queue, add internal notes, assign follow-ups, and move incidents from New to Under Review to Resolved with required-field guardrails. Leadership opens the same app and sees live BI on volume, type, severity, program, and resolution time.## Key takeaways- Submission, review, and reporting unified in one platform- Status workflow with required-field guardrails for cleaner data- Live BI replaces a lagging weekly export- Historical incident data overlays new submissions for trend context## Who it's forCounty behavioral health teams, public sector program offices, and any government department running a multi-tool incident reporting workaround today.