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Where to start with AI agents: Behind the build with TGI Golf
Live Online
Wednesday, September 9, 2026
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Video transcript
Joe Canning
Senior Customer Success Manager
Domo
Joe Canning
Domo
Senior Customer Success Manager
Tom Pugh
Solution Engineer
Domo
Tom Pugh
Domo
Solution Engineer
Matt Peace
Business Support and Data Manager
TGI Golf
Matt Peace
TGI Golf
Business Support and Data Manager
Following on from our popular Making AI Work webinar, this session tackles the question we hear most often from customers: where do you start with AI agents? Many organisations get stuck at the pilot stage, unsure which use-case to prioritise, or how to move from an idea to a working agent.
In this 45-minute session, Domo's Joe Canning and Tom Pugh are joined by Matt Peace, Business Support and Data Manager at TGI Golf, to go behind the scenes of their real AI agent build. You'll hear how TGI Golf identified their use case, see a live demo of the agent Domo built for them, and get an honest look at the challenges faced along the way and how they were resolved.
What you'll learn
How to prioritise your first AI use case
We’ll walk through the initial pain points that prompted TGI Golf's AI agent project, and the decision-making process behind identifying and prioritising the use case that would deliver the most value.
What it actually takes to build an AI agent
We’ll take you behind the build with a walkthrough and live demo, showing how the agent was implemented in Domo, plus the real challenges the team hit along the way and how they solved them.
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The impact, and how to plan your next use case
We’ll share an honest debrief on the benefits and impact of the project so far, answer your questions in our live Q&A, and show you how Domo's AI Planner can practically help you prioritise what to build next.
Joe Canning
Senior Customer Success Manager
Domo
Tom Pugh
Solution Engineer
Domo
Matt Peace
Business Support and Data Manager
TGI Golf
Domo transforms the way these companies manage business.
