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Elevating Employee Satisfaction: Torchy's and Domo's Next-Day Tip Solution
Tuesday, April 4, 2023
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Before using Domo, it took Torchy’s Tacos two weeks to disburse tips across their hourly employees. Today, with Domo, tips are in employee bank accounts in less than 24 hours. Learn how Torchy’s uses Domo to automate the disbursement of employee tips at scale across 4,000 employees and 10,000 daily transactions, and how this has impacted labor costs and employee retention. We’ll also cover how the complex data flow used to power this process helps Torchy’s forecast staffing needs and lower operating costs. In this session you'll learn:
- Automating a data intensive business process using Connectors, Magic ETL, and Writeback (reverse ETL)
- Forecasting and modeling labor needs to reduce cost and reduce turnover using Variables
- Using data from Domo to power third party software systems
Speakers
Speakers:
- Bruce Harris, Director of Finance Applications, Torchy's Tacos
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