What if data connected the dots between relationships and revenue?

Building insights from the ground up

‍Before Domo, Buildcorp’s leadership lacked clear visibility into which clients and opportunities drove the most value. Information was scattered across disconnected systems, multiple offices, and dozens of concurrent projects, making it difficult to act quickly or confidently.

“We needed to connect our financial metrics with our relationships in the market,” Hughes said. “We needed to know which architects, which jobs, and which clients were coming back to us, understand how our relationships impacted the financial performance of our projects, and then connect operational metrics like our auditing and safety processes.”

 Recognizing the broad potential for data to drive operational value, Buildcorp conducted a full competitive analysis across data platforms, ultimately choosing Domo as the company’s long-term data partner.

“I had a decade of experience with AWS, Tableau, and Power BI, and was asked by my team to assess Domo as our data partner,” Hughes said. “We went through a competitive analysis, and we picked Domo. I’ve really enjoyed the one-stop-shop nature of Domo. We can achieve so much in one place.”

With Domo, Buildcorp built its data infrastructure quickly without having to hire a massive team. Domo’s ability to connect, transform, visualize, and explore data gave Hughes the capabilities of a full data team even as a team of one.

“Right now, I’m the data scientist, the engineer, the analyst, and the reporter. I’m hands-on in all four disciplines because the platform is so intuitive,” Hughes said. “It’s helped us get off the ground much faster than we expected. With Domo, we’ve been able to operate with a 75 percent leaner team than we originally forecasted, which is a really big benefit.”

Uncovering new opportunities‍

By automating previously manual processes and connecting to platforms like SharePoint, Salesforce, and the company’s financial software, Buildcorp helped managers reduce repetitive data gathering and report building to deliver insights faster.

“We’ve been able to save lots of time by connecting to data sources no one knew we could connect to before,” Hughes said. “We’re saving around 600 hours a year, which means we can get that information into the hands of decision-makers a lot quicker.”

By combining financial performance data with Salesforce relationship data, Buildcorp now has strategic insight into which clients and tenders are most likely to convert, along with how relationship strength correlates with project wins.

“We’ve been able to analyze our strike rates and understand how many tenders we’re winning,” Hughes said. “If we shift our focus to building strong relationships and then target tenders for jobs with those strong relationships, it equates to winning a higher percentage of jobs and securing tens of millions of dollars in revenue for that financial year.”

Looking ahead, Buildcorp plans to expand its use of Domo to help it manage safety and quality by giving its teams the tools they need to act quickly and consistently when the stakes are high. “There are so many use cases where emails are flying around, different approvals are being handled manually,” Hughes said. “Domo will help us manage our safety and quality effectively by being smarter and more proactive.”

In addition, Buildcorp is using Domo to prepare its data foundation now so that it has clean, connected, and trustworthy data when it is ready to make the leap to AI. “Getting our data right is the key to getting AI right later,” Hughes said. “We need to build the field before we get to play on it. By securing our data foundation, we’ll be able to move forward with more confidence.”