Fireside Chat with Charles Pollard, Marriott Digital Services

In this fireside chat, Matt Mecham, Chief Customer Officer of Domo, interviews Charles Pollard, Director of Performance Analytics and Reporting at Marriott Digital Services. They discuss how Marriott transformed its data analytics and reporting by migrating to Domo's BI platform in just six weeks, focusing on speed, consolidation, and a frictionless user experience. Charles highlights how Marriott Digital Services supports thousands of hotels globally by delivering marketing performance insights through embedded analytics and engaging users with personalized email campaigns. The conversation also touches on the importance of design and user engagement in driving adoption of data solutions across Marriott's portfolio.