Data, AI and the new TMC: Conversations with leaders driving change
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AI is everywhere in the travel industry conversation right now. But what does it take to make data and AI work in practice—the data foundations, the organisational change, and the decisions that get you from ambition to measurable results and improved client outcomes.
This webinar brings together TMC data and technology leaders: Kelly Luney, Travel Technology Director at John Good Group, and Helen Mairs, Head of Data at Take2Eton, alongside Domo’s Travel Management Lead, Claudia Lewis, to have exactly that conversation. Covering the opportunities, the realities, and the lessons learned along the way.
What you'll learn:
The TMC moment - what's changing and why it matters now
Understand why data and AI have moved from a nice-to-have to a core part of how competitive, client-focused TMCs operate, and how the client relationship evolves when you move beyond static reporting to live, on-demand insight.
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AI agents in a TMC context - real examples, honest answers
What does agentic AI actually do in a travel management company? Hear from leaders who are already building and deploying agents, including what to tackle first before the technology can deliver.
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Getting your organisation AI-ready - the change management reality
How do you bring your team along when you're embedding new technology and ways of working? Hear practical insight on change management, stakeholder buy-in, and why the TMCs making the greatest strides see AI as something that elevates and supports what their people do.
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Domo transforms the way these companies manage business.
