DOMO DATA SCIENCE AND MACHINE LEARNING

Put data science to work across your business

Equip data scientists with powerful Python/R tools while delivering predictive models and forecasts to every business user.

Dashboard showing customer churn and propensity analysis with a donut chart of churn cohorts and a bar graph of churn rate by month, plus risk categories with counts and percentage changes: Low Risk 2.2K down 14.8%, Medium Risk 570 up 9.2%, High Risk 678 up 10.0%, Immed. Interv. 98 up 2%.

Help teams predict key metrics.

Tap into machine learning insights that make predictions about how KPIs will change.

Separate signal from noise in your data.

Focus on the data that really makes an impact on your business and drives outcomes.

Help teams decide faster each day.

Empower your teams to make faster, better decisions in their day-to-day work.

See key business challenges solved by data science.

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Optimize sales and profitability

With machine learning tools, you can better manage your sales pipeline and forecasting

  • Proactively manage your sales pipeline to find leads most likely to purchase
  • Understand your revenue drivers to mitigate risk of shortfalls
  • See which opportunities have the highest propensity to close
  • Recommend the next best action to your sales reps
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Decrease churn

Use data to understand and drive the impact on employee and customer turnover

  • Dramatically reduce costs and retain valuable talent
  • Identify what characteristics and behaviors are associated with employee or customer actions
  • Identify at-risk customers and incorporate automated mechanisms for targeting
  • Provide data back to your teams to improve your product or service
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Predict loan defaults

Understand where your risk lies within your target prospects and customer base with predictive analytics:

  • Reduce risk of loan defaults
  • Target customers with low propensity to default
  • Continuously monitor risk
Dashboard showing customer churn and propensity analysis with a donut chart of churn cohorts and a bar graph of churn rate by month, plus risk categories with counts and percentage changes: Low Risk 2.2K down 14.8%, Medium Risk 570 up 9.2%, High Risk 678 up 10.0%, Immed. Interv. 98 up 2%.

Improve customer satisfaction

Better understand your customer satisfaction metrics and drive improvements to improve CSAT scores

  • Determine which channels deliver the best customer satisfaction
  • Reduce risk of worsening customer satisfaction
  • Track customer sentiment across channels
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Evaluate propensity to pay

Get a view into customers who are likely to default on loans or not pay their due invoices

  • Evaluate key consumer or situational characteristics to predict payment issues
  • Understand key drivers of non-payment or default
  • Target customers with low propensity to default
  • Forecast revenue based on expected payment behavior
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Predict customer lifetime value (CLV)

Collect and analyze factors that may impact customer lifetime value, such as sales team, product type, customer characteristics, and more

  • Close more deals with customers that fit your ideal customer profile
  • Identify at-risk customers
  • Personalize your marketing strategy for customers

Explore Domo's enterprise data science capabilities.

Make data science accessible and easy for everyone on your team.

Data science should not live just in the hands of data scientists. Ensure that any user can take advantage of data science capabilities in their daily workflows.

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See summaries and stats that help you spot outliers and trends quickly.

See text summaries of charts, along with statistical measures that help you identify outliers, correlations, and more.

Ask data questions in plain language and get instant answers.

Ask questions about your data in natural language and get an instant response—no need to write complicated data queries or reports.

Set custom alerts to get notified when KPIs cross your limits on any device.

Create your own custom alerts to be notified when a KPI moves above or below your defined threshold, and receive alerts on your computer or phone.

"Domo allows me, as a CEO, to focus on the things that matter and ignore all the things that are happening just like they are supposed to. It’s incredibly fast and easy and it allows me to focus on the things that matter now. Domo gives me answers before I even ask the questions."

Jeff Kearl
Jeff Kearl
Chief Executive Officer
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