Empowering Customer Interactions with Intelligent AI Solutions

As managing director of data, AI, and automation, Dr. Danielle Barnes brings deep expertise and strategic vision to the intersection of advanced data strategies, predictive analytics, and artificial intelligence. With a PhD in data science from Michigan State University, Dr. Barnes has a robust academic foundation, complemented by over 15 years of industry experience in data warehousing, automation, and AI-driven innovation. Throughout her career, Dr. Barnes has successfully led cross-functional teams in designing and implementing scalable data platforms, developing predictive models that deliver actionable insights, and streamlining operations with intelligent automation. Passionate about leveraging cutting-edge AI technologies, she excels at solving complex business challenges, optimizing processes, and enhancing decision-making at scale. Dr. Barnes is recognized for her ability to bridge the gap between technical and non-technical stakeholders, ensuring alignment on business objectives while driving impactful outcomes. With experience across diverse industries, she has consistently delivered measurable results, fostering growth, innovation, and operational excellence.

As vice president of data strategy, analytics & BI at FordDirect, Tom Thomas plays the lead role in maximizing FordDirect’s unique position in the automotive industry by providing analytic solutions that measure and drive cross-channel and cross-tier digital performance so that Ford Motor Company, Ford Dealers, and Lincoln Retailers can make a more effective and efficient connection with their customers.