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Consumption Supplemental Terms
The below terms (these “Supplemental Terms”) apply to Subscriber’s use of consumption-based Subscription Services.
Credit Utilization
Credits apply to the data rows, executions, and activities specified below, whether within an instance of the Domo Platform, within the Domo Everywhere suite of services, or within an app. Subscriber must ensure that credit utilization, aggregated across all instances of the Domo Platform, the Domo Everywhere suite of services, and all apps, does not exceed the number of applicable credits specified in the Service Order. At the end of each billing statement period, all credits consumed for that statement period will be totaled and each credit type will be rounded to the nearest whole credit.
Storage
Data rows consume credits based on the table below.
1 For credit calculation for materialized and virtual storage rows, the number of storage rows per month is determined based on the 3rd lowest usage day of the applicable month.
Executions
Executions performed within the Domo Platform, Domo Everywhere suite of services, or an app consume credits based on the table below.
Execution Caps
For table/output table updates and tables written: (1) billable executions per table per day will be capped as set out in the table below, and (2) data rows updated or written will not consume credits unless the total number of data rows updated or written in any day exceed the data row limits set out in the table below. 2
Data rows updated or written in excess of the above data rows limits consume credits based on the table below.
2 For example, if total number of rows updated in a particular day is 45M, this exceeds the data row limit by 20M rows and, thus, data rows updated will consume one credit.
Jupyter
Activities that use Jupyter resources consume credits in 5-minute increments starting when a workspace is opened and ending when it is stopped. The credit consumption rate is based on the selected tier processing speed as set forth in the table below. Usage is rounded up to the next 5 minutes.3
3 For example, if Tier 9 is selected and an activity takes 7 minutes, activity time is rounded to 10 minutes and credits consumed will be 8.1 (4.05 x 2).
Workflows
Workflow tasks and workflow starts consume credits based on the below table.
AutoML
AutoML consumes credits based on the table below.
AI Features
AI Agent: Chat
Effective January 1, 2025, AI chat requests consume credits based on the table below.
Domo AI Pro
Domo AI Pro operations, processing, and Documents will consume credits as described below. References below to "Contract Rate" means the Contract Rate for standard credits specified in the applicable Service Order, or, if a Contract Rate is not defined in the applicable Service Order, it means the per credit price for standard credits purchased under the applicable Service Order as of the Initial Term Start Date.
Domo AI Pro: Operations
Domo AI Pro operations consume credits as described below.
Domo AI Pro: Model Processing
Domo AI Pro processing consumes credits as described below.
Domo AI Pro offers multiple models. The credit usage rate for AI model processing is based on whether Domo or Subscriber provides the model and, for Domo-provided models, on the specific model selected.
Domo-Provided Models
For Domo-provided models, the credit usage rate is calculated as follows: [Per unit price of selected model (see Domo AI Pro Pricing for current rates)] ÷ [Contract Rate] = [X]4 credits per million tokens. Subscriber’s calculated credit usage rate is available in the Rate Card section of the Credit Utilization admin. page of the Domo Platform.
4 Varies based on above calculation.
Customer-Provided Models
Use of a customer-provided model for AI model processing does not consume credits.
Domo AI Pro: Documents
Effective August 1, 2026, use of Domo AI Pro: Documents will consume credits as described below.
Documents: File & Agent Knowledge Storage
Files stored in the Documents feature will consume credits based on the table below. If Subscriber enables Agent Knowledge, additional credits will be consumed for Agent Knowledge storage based on the table below.
The credit usage rate is calculated as follows: [Per GB price of storage (see Domo AI Pro Pricing for current rates)] ÷ [Contract Rate] = [X]2 credits per GB per day.
5 Based on a daily measure of total file size of files stored in Documents.
6 Based on a daily measure of total size of files stored in Agent Knowledge (vector database).
7 Varies based on above calculation.
Documents: Agent Knowledge Processing
Effective August 1, 2026, processing files into Agent Knowledge will consume credits based on the table below. The credit usage rate is calculated as follows: [Per GB price of processing (see Domo AI Pro Pricing for current rates)] ÷ [Contract Rate] = [X]2 credits per GB processed.
8 Based on total size processed.
9 Varies based on above calculation.
Documents: Agent Knowledge Query
Effective August 1, 2026, queries issued against Agent Knowledge will consume credits based on the table below. The credit usage rate is calculated as follows: [Per query price (see Domo AI Pro Pricing for current rates)] ÷ [Contract Rate] = [X] credits per query.
10 Varies based on above calculation.
Domo Everywhere End Customer Accounts
End Customer Accounts consume credits based on the table below. In addition, storage rows, activities, and executions within an End Customer Account consume credits in accordance with the corresponding tables set forth in these Supplemental Terms.
Terms Specific to Domo Everywhere
Domo Everywhere provides for view-only access to embedded cards and dashboards by Subscriber and its Affiliates for its/their own internal business purposes, and by End Customers (defined below) in connection with the standard business conducted between Subscriber and the End Customer.
Domo Everywhere also includes End Customer Accounts. End Customer Accounts are separate instances of the Domo Platform for use in connection with the standard business conducted between Subscriber and Subscriber’s customers, vendors, partners, or other third parties that have an existing contractual relationship with Subscriber and are not Domo competitors (“End Customers”). Subscriber may permit End Customers to access and use End Customer Accounts, provided that only one End Customer is permitted per End Customer Account. Domo Everywhere connectors allow End Customers to upload data to End Customer Accounts. Subscriber is responsible for all acts and omissions of End Customers, and Subscriber agrees to indemnify and defend Domo against any claims brought by End Customers arising out of Subscriber’s acts or omissions.
Card Loads
Card loads refer to any time a card, app, or other visual is loaded, refreshed, drilled, or filtered on any page/dashboard or anywhere it is embedded. Card loads includes any such activity within the Domo Platform or as part of the Domo Everywhere suite of services. Total card loads, aggregated across the Domo Platform and Domo Everywhere suite of services, may not exceed the total number of card loads specified in the Service Order for the applicable annual period.
Modifications of these Supplemental Terms
Domo may modify these Supplemental Terms on a going-forward basis at any time. If any modifications materially alter Subscriber’s rights or obligations, Domo will provide notice of such modifications through the user interface within Subscriber’s instance of the Subscription Services. Modifications to the pricing within these Supplemental Terms will take effect upon renewal of your current term or execution of a new Service Order. All other modifications, including the addition of new features, will take effect immediately. If Subscriber objects to any modifications to these Supplemental Terms, Subscriber may provide written notice to Domo and Domo will make reasonable efforts to address such objections.
