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What Is Prescriptive Analytics? How It Works & Examples

Prescriptive analytics is one of the most powerful tools in the world of data. While descriptive analytics tells you what happened and predictive analytics tells you what might happen, prescriptive analytics goes a step further by recommending specific actions based on insights from the data.
It doesn’t just provide predictions though—it uses algorithms, simulations, and optimization models to suggest the best possible outcomes for different scenarios.
It helps you answer the question: “What should we do next?”
Whether you’re a business owner, team lead, or aspiring analyst, understanding prescriptive analytics can unlock smarter decision-making and more efficient strategies. It makes the most of both historical data and real-time inputs to model different outcomes, often using AI and machine learning to automate or streamline decisions.
In this guide, we’ll cover what prescriptive analytics is, how it works, real-world examples, and how to implement it in your business.
How prescriptive analytics works
Prescriptive analytics doesn’t operate in isolation—it’s the final step in a broader data journey. While descriptive analytics examines past events and predictive analytics estimates future outcomes, prescriptive analytics answers the next critical question: “What actions should we take?”
To get to that answer, prescriptive analytics follows a structured process with multiple layers, taking you from raw data to intelligent decisions.
Here are some steps involved in the prescriptive analytics process:
1. Start with a business goal
Prescriptive analytics begins with a clearly defined question or challenge. Whether it’s “How can we reduce shipping delays?” or “Which products should we promote next month?”, the goal shapes the entire process. Unlike exploratory analysis, this approach is purpose-driven from the start.
When the question is specific, it becomes easier to gather the right data, apply the right models, and measure success.
2. Gather and prepare your data
Once the goal is set, the next step is to collect relevant data. This might come from multiple sources—sales platforms, customer databases, supply chain systems, or external feeds like weather or traffic data.
The data is then cleaned and organized so it can be analyzed accurately. This step is crucial: if the data is incomplete or inconsistent, the recommendations won’t be reliable.
3. Analyze what’s already happened
Before making recommendations, prescriptive analytics first needs to analyze past data. This involves applying descriptive analytics to spot patterns, trends, and key drivers. For example, a retailer might look at past promotions to see what performed well and why.
This step helps create context. It reveals what has worked (or hasn’t) and starts to shape the parameters for potential future actions.
4. Forecast what’s likely to happen next
Next comes the predictive analytics layer. Here, statistical models and machine learning tools estimate what could happen based on the data. This might include predicting customer churn, forecasting demand, or estimating delivery delays.
These forecasts don’t make decisions, but they highlight the possibilities—and the risks—you’ll likely face.
5. Recommend the best course of action
Now comes the prescriptive layer. With a clear view of past performance and future possibilities, the system uses algorithms, decision rules, and optimization models to recommend specific actions.
For example:
- A delivery company might receive route suggestions that minimize delays based on current traffic.
- A staffing manager might get a schedule recommendation that balances labor costs with coverage needs.
- A marketer might see which campaign segments are most likely to respond based on recent behavior.
Prescriptive analytics can also simulate “what if” scenarios, helping teams compare different options before making a final decision.
6. Act, monitor, and learn
Once recommendations are in place, teams can take action—whether that means adjusting a marketing campaign, rerouting trucks, or changing product inventory levels. The results are then tracked and fed back into the system.
Over time, this creates a feedback loop that makes the analytics smarter and more tailored to your business. As more data flows in, the recommendations improve, helping you make faster, more confident decisions at scale.
Examples of prescriptive analytics in action
Prescriptive analytics can be adapted to fit a wide range of business goals. Whether you’re aiming to improve operations, make faster decisions, or create more personalized customer experiences, it gives you the tools to move from reacting to anticipating.
Below are examples of how organizations across industries could use prescriptive analytics to drive meaningful improvements.
Reducing operational waste through smarter resource planning
A large convenience retailer might use prescriptive analytics to refine how it plans weekly promotions at the store level. Instead of relying on broad national forecasts, the company could analyze location-specific sales data, weather patterns, and seasonal demand to tailor product mixes and discount strategies for each market.
With this approach, the business could reduce overstock and increase the effectiveness of its promotional campaigns—ensuring the right products are available at the right time, without overburdening inventory systems or wasting valuable shelf space.
Improving customer targeting with behavior-driven recommendations
A B2B technology company could use prescriptive analytics to improve its lead prioritization and marketing personalization. By analyzing historical deal data, buyer behavior, and firmographics, the company might develop a model that identifies which prospects are most likely to convert—and what messaging is most likely to resonate.
This insight could allow marketing and sales teams to shift from broad outreach to highly focused engagement, improving efficiency across the funnel and strengthening alignment between departments.
Responding to change faster with real-time decision models
A logistics provider managing deliveries in busy urban environments might turn to prescriptive analytics to improve routing efficiency. With access to real-time data—traffic conditions, weather forecasts, and fleet availability—the company could build a model that continuously updates and recommends the most efficient delivery paths throughout the day.
This kind of dynamic rerouting could help the business reduce delays, optimize driver schedules, and manage costs, especially during high-demand or unpredictable service windows.
Aligning workforce to demand with intelligent scheduling
A staffing agency or workforce-heavy operation could apply prescriptive analytics to manage labor more effectively. Rather than creating schedules manually or based on outdated patterns, the company might analyze real-time shift data, demand forecasts, and compliance requirements to recommend more balanced and cost-effective staffing plans.
The result could be a more responsive workforce strategy—one that improves coverage during peak periods, reduces unnecessary overtime, and better aligns employee availability with business needs.
Preventing equipment failures before they happen
A manufacturing company operating with heavy equipment might use prescriptive analytics to improve its maintenance planning. By connecting sensor data from machines with historical maintenance logs, the company could predict when a breakdown is likely to occur and receive recommendations on when to perform preventive service.
Instead of following a fixed schedule, the company could shift to a predictive, condition-based approach—helping avoid downtime, extend equipment lifespan, and keep production lines running smoothly.
Benefits of prescriptive analytics
Prescriptive analytics empowers organizations to go beyond understanding the past or predicting the future—it helps them take confident action based on data. Whether the goal is cutting costs, improving customer satisfaction, or accelerating growth, this type of analytics turns insights into strategic and operational advantages. Below are some of the most important benefits, with practical implications for various roles within a business.
For business owners and executives
Prescriptive analytics helps leaders make high-stakes decisions with greater confidence. Instead of relying on gut instincts or retrospective reports, they can test different scenarios, evaluate risks, and choose the best course of action based on projected outcomes.
For example, a CEO can weigh expansion strategies based on profitability forecasts, market demand, and resource constraints—all modeled automatically through the system. This kind of data-backed foresight improves agility and long-term planning.
Key benefits:
- Strategic scenario modeling
- Faster, more confident decision-making
- Clearer alignment between goals and actions
For operations and logistics managers
Operational leaders are constantly juggling efficiency, timing, and resource use. Prescriptive analytics helps optimize supply chains, production schedules, inventory levels, and delivery routes. These tools can account for real-time disruptions—like a vendor delay or weather issue—and suggest the most efficient workaround on the fly. It’s not just about saving time; it’s about reducing risk and improving service delivery at scale.
Key benefits:
- Reduced waste and inefficiencies
- Real-time, adaptive planning
- Better resource utilization
For marketing and sales teams
Marketers and sales leaders can use prescriptive analytics to sharpen their campaigns, personalize outreach, and prioritize leads. Rather than sending one-size-fits-all messages or chasing every potential customer, teams can get actionable recommendations on which segments to target, what messaging to use, and which touchpoints to prioritize. This leads to higher engagement, increased conversions, and more efficient use of budgets.
Key benefits:
- Smarter targeting and segmentation
- Increased conversion rates
- Optimized marketing spend
For finance professionals
CFOs and financial analysts can use prescriptive models to fine-tune budgets, forecast revenue more accurately, and identify cost-saving opportunities. These systems help assess trade-offs between different financial strategies and optimize decisions like pricing, capital allocation, or investment prioritization.
Key benefits:
- More accurate forecasts
- Better capital planning
- Real-time financial scenario analysis
For HR and workforce planners
Human resources teams face the challenge of aligning talent with evolving business needs. Prescriptive analytics allows them to make more informed decisions around hiring, scheduling, compensation, and retention. For instance, workforce models can recommend the best shift structures based on employee availability, seasonal demand, and historical attrition trends.
Key benefits:
- Data-driven staffing and scheduling
- Improved employee retention
- Reduced labor costs through smarter planning
Challenges and considerations
While powerful, prescriptive analytics requires planning and the right tools. Some key challenges include:
- Data quality: Garbage in, garbage out. If your data isn’t accurate or up-to-date, recommendations will suffer.
- Complexity: The models behind prescriptive analytics can be complex and may need specialized expertise.
- Change management: Teams must trust and be willing to act on recommendations. Organizational buy-in is essential.
How to get started with prescriptive analytics
You don’t need to overhaul your entire operation to start using prescriptive analytics. Here’s a basic roadmap:
- Identify a business problem.
Start with a clear, measurable decision you want help with—like reducing delivery times or improving marketing ROI. - Evaluate your data.
Assess whether you have the right data to support that decision. Look for trends, gaps, or patterns in existing records. - Choose the right tools.
To support prescriptive analytics, you’ll need a platform that connects data, applies advanced models, and delivers clear recommendations. Domo offers an all-in-one solution with built-in machine learning, real-time dashboards, and easy-to-use tools—making it easier to go from insight to action without needing a data science background. - Build or integrate models.
Depending on your team’s expertise, you may use pre-built tools or work with data scientists to develop models tailored to your goals.
Test, act, refine.
Run pilot programs, analyze the results, and refine your models based on outcomes and feedback.
Put prescriptive analytics into practice
Prescriptive analytics isn’t just a buzzword—it’s a practical way to drive better outcomes from your data. It helps you move from knowing what happened or what might happen to understanding what you should do next. Whether you’re trying to improve operations, fine-tune marketing, or make smarter strategic bets, prescriptive analytics gives you a competitive edge by turning insights into action.
The best part? You don’t need to start from scratch. Platforms like Domo make it possible to bring together your data, apply advanced analytics, and get real-time recommendations—all in one place. With intuitive tools and powerful integrations, Domo helps organizations of all sizes unlock the full potential of their data.
Ready to turn insights into action? Start free with Domo and see how prescriptive analytics can drive smarter decisions.