TaylorMade + Domo: Our Journey from Excel to AI and Everything in Between


Discover how TaylorMade Golf has changed the way they equip their sales teams with actionable analytics, whether they’re working in the office or visiting customers in the pro shop! The journey that started with complicated Excel attachments and a list of SharePoint links in emails eventually evolved into clear metrics on dashboards. But the sales team wanted data that was even more approachable and easy to digest. Enter TaylorMade’s genius move: they’ve used Domo’s App Studio to whip up a custom sales app that has the team buzzing with excitement. And guess what? TaylorMade’s not stopping there! By using Domo AI, the sales team is about to unlock instant, smart coaching on how to best serve each customer with just a tap of a button. Come and see how they have traveled the road from idea to execution on such an important project.
Here are the key takeaways:
- Idea to Execution: How to overcome technical challenges, manage team dynamics, and maintain motivation throughout the process.
- Art of the Possible: We found that the best place to start our journey was at the destination rather than the beginning.
- Self-Sustainability: We knew no matter what we delivered, it wouldn’t be a hole-in-one on the first swing, which was why it was important for us to build a solution that we could iterate and improve on our own.
- Dipping our Toe into AI: AI can be daunting, and we wanted any effort in the space to produce an actionable outcome. We’ll talk about how we determined the sweet spot between opportunity and execution with Domo AI.
David Damitz


David Damitz is the director of business intelligence, sales, and service applications at TaylorMade Golf, where he spearheads the strategic use of data to drive global business performance. With a keen focus on analytics, David has been instrumental in transforming TaylorMade Golf into a data-centric organization, ensuring that actionable insights are at the forefront of decision-making processes. David Damitz’s tenure at TaylorMade Golf spans 14 years, a period marked by significant professional growth and contributions to the company. Starting as a BI architect, David laid the foundation for the company’s data-driven approach, implementing systems, such as Domo and Snowflake, that would scale with the organization’s growth. His expertise and vision were quickly recognized, leading to his appointment as the IT director at TaylorMade’s Tokyo office. During his year in Tokyo, David not only adapted to a new cultural environment, but also enhanced the company’s global IT strategy, ensuring seamless operations across continents. In his current role, David continues to drive innovation. He oversees the strategic application of business intelligence across sales and service domains, optimizing performance and customer satisfaction. Under his leadership, the team delivers cutting-edge solutions that keep TaylorMade Golf at the forefront of the industry. Outside of his professional life, David is an avid golfer and enjoys exploring the links whenever he can. In addition, he is deeply involved in the musical community. His participation in the Millennial Choirs & Orchestras as a section leader is a testament to his love for classical and sacred music and his belief in its power to unite and inspire. Beyond singing, he is also known for playing the drums for local musical theaters and bands.
Domo transforms the way these companies manage business.