From Data to Deals: AI That Negotiates

Elevance Health collaborated with Domo to transform a traditionally slow, manual, hotel negotiation process into an AI‑powered, automated, value‑driven workflow. Initially developed in 2016, the negotiation application has evolved to meet growing business complexity and scale. The introduction of AI‑driven logic in 2025 delivered a step‑change in performance—accelerating cycle times, reducing manual effort, and enabling more strategic, data‑backed negotiations. This session demonstrates how AI can unlock efficiency, improve outcomes, and create tangible business value when applied to high‑impact operational processes.

Takeaways:

• Streamline complex, data‑intensive workflows by unifying data, business logic, and users on a single platform—reducing manual effort and accelerating decision‑making.
• Integrate AI directly into operational processes rather than treating it as an isolated initiative. Apply the same proven framework used by Elevance to drive operational transformation and uncover meaningful business insights.
• Build solutions that evolve with your business by using Domo’s platform to start small, then scale capabilities over time. Enhance and expand applications iteratively—without the need for costly full rebuilds—ensuring they stay aligned with long‑term, mission‑critical needs.