Replace SmartSheet with a Native Out-of-Service Fleet Tracker

## The problemFleet repair teams juggle two systems: their data already lives in one place, but out-of-service unit updates happen in a third-party spreadsheet tool. Technicians waste taps switching tools, customers chase status by email, and operations leaders reconcile two sources of truth before any reporting works.## What this app doesA native repair workspace scoped to each location. Technicians open the app, see only their assigned out-of-service units, edit ETA and notes inline, and mark a repair complete in one click. Customers see real-time status for their fleet only and get an automatic notification the moment a unit returns to service. Operations leadership sees live OOS counts, average repair time, and overdue flags across customers without exporting anything.## Key takeaways- One ecosystem replaces a two-system technician workflow- Customers track status without picking up the phone- Auto-notifications fire on completion — no manual messaging- Live operations reporting with no reconciliation step## Who it's forFleet maintenance, vendor management, and field-service operations teams running multi-location repair workflows for B2B customers.