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Storytelling the ESPN Fan Experience With Real-Time Data to Make Sport Stories Even More Powerful
Monday, June 29, 2020
Table of contents
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A sporting event is a live unscripted drama. We'll show you how ESPN Fan Support ingest lots of data and information and then, through the help of Domo, create a great post fight-night narrative to compel change, take action, and improve that fan experience.
Speakers
Douglas Kramon, Senior Director of Fan Support and Customer Care, ESPNJason Harper, CEO, RXA
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