Benefits
Warranty validation is made instant through real-time extraction of warranty card data, automated calculation of expiry based on purchase details, and accurate eligibility checks — powered by OCR and warranty rules logic.
Problem Addressed:
Manual verification of warranty details often leads to service delays, inaccurate eligibility assessments, and increased operational overhead. Without automation, support teams struggle to keep up with growing post-sales service demands.
What the Agent Does:
• Warranty Data Extraction Agent
Parses structured or unstructured warranty cards to extract purchase date, warranty period, and product information.
• End Date & Status Calculator Agent
Automatically computes the warranty end date and classifies current status as Valid or Expired.
• Eligibility Verifier Agent
Determines if the product qualifies for service actions such as repair or replacement based on warranty status.
Standout Features:
• Automated extraction and validation of warranty card data
• Accurate, date-based status classification (Valid/Expired)
• Instant eligibility checks for post-sales service
• Reduced manual effort for support teams
• Enhanced customer experience with faster service workflows
